FREQUENTLY ASKED QUESTIONS
o place an order, visit our website at https://gleamandglitz.com/, browse our collections, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.
We accept various payment methods, including major credit and debit cards, net banking, UPI, and popular digital wallets. All transactions are secure and encrypted for your safety.
Yes, once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the courier's tracking portal.
Delivery times vary based on your location and the shipping method selected. Typically, orders are processed within 1-2 business days and delivered within 5-7 business days.
We offer a 10-day return policy for unused and undamaged items in their original packaging. If you are not satisfied with your purchase, please contact our customer service team for assistance with the return process.
If you need to cancel or modify your order, please contact our customer service team as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.
Currently, we only offer shipping within India. We are working on expanding our services to include international shipping in the near future.
You can reach our customer service team via phone at +91 8810384316 or email at support@gleamandglitz.com. Our team is available to assist you with any questions or concerns you may have.
Yes, our jewelry is crafted with high-quality materials that are safe for sensitive skin. However, if you have specific allergies or sensitivities, please review the product details or contact us for more information.
Yes, we offer gift wrapping and the option to include a personalized message with your order. You can select these options during the checkout process for an additional fee.
Yes, we frequently offer discounts and promotions. Please sign up for our newsletter on our website to stay updated on the latest offers and exclusive deals.
Yes, we offer a repair service for our jewelry. Please contact our customer service team for more details and instructions on how to send your item for repair.
Our jewelry is made from high-quality materials, including gold plating over sterling silver and other durable metals. We ensure that each piece is crafted to meet our high standards of quality and craftsmanship.
To maintain the beauty of your gold-plated jewelry, avoid exposure to water, perfumes, and harsh chemicals. Store your pieces in a cool, dry place and clean them with a soft, dry cloth.
Yes, we offer customization options for certain pieces. Please contact our customer service team to discuss your requirements and get a quote for the customization.
If you receive a damaged item, please contact our customer service team immediately. We will arrange for a replacement or a refund, depending on your preference and the availability of the item.
Yes, we offer a loyalty program for our valued customers. Sign up on our website to earn points with every purchase and redeem them for discounts on future orders.
If an item you want is out of stock, you can sign up for notifications on our website. We will inform you via email as soon as the item is back in stock.
Yes, we offer gift cards that can be purchased on our website. Gift cards are available in various denominations and can be used for any purchase on our site.
Yes, we offer wholesale pricing for bulk orders. Please contact our customer service team with your requirements, and we will provide you with a custom quote.
For more information or further assistance, please visit our website at https://gleamandglitz.com/ or contact our customer service team.
